Effective Date: 13 August 2026
Welcome to Express Car Care, HSR Layout, Bangalore. These Terms & Conditions explain the basic rules for using our car service, repair, washing, detailing and maintenance services.
Express car care accepts the following payment methods: cash, bank transfer, wallet payment, credit and debit corporate card.
Customers can book a express car care by calling the call center at +919945254585, submitting an inquiry on our website, or booking at our counters in HSR Layout Bangalore. All bookings are subject to the terms and conditions published on our official website: www.expresscarcare.in
Registration is optional. Customers can book our services without registering; simply provide your details at the time of booking.
Customers are responsible for paying GST will be added as applicable, labour charges,Spare parts &consumables.
All bookings made through our call center, mobile application, website, or at our counters are free of additional convenience charges. No extra booking fees will be applied.
By using our services, you agree to these terms.
Express Car Care may provide services such as:
Car washing
Car cleaning
Interior cleaning
Exterior cleaning
Car detailing
Polishing and waxing
Car maintenance
General repairs
Oil and filter changes
AC service
Battery-related services
Other car care services
The services available may change from time to time.
Customers can contact us to book a service.
A booking is confirmed only after we accept the booking.
Customers should provide correct contact and vehicle details.
Service time may change depending on the workload and vehicle condition.
We may contact you if we need more information about your vehicle.
Service prices may vary depending on the vehicle and work required.
The price shown or discussed may be an estimated price.
Additional work may have additional charges.
We will try to inform the customer before doing major additional work.
Taxes and other applicable charges may be added to the final bill.
We may inspect the vehicle before starting the service.
We may record the vehicle condition before work starts.
Customers should inform us about existing scratches, dents, damaged parts or other known issues before handing over the vehicle.
During inspection or service, we may find other problems with the vehicle.
We will normally inform the customer before carrying out additional repair work.
Additional work may increase the final bill and service time.
For major repairs or additional work, customer approval may be required.
Approval may be provided through phone, WhatsApp, SMS, email or another agreed communication method.
Depending on the service, we may use:
Genuine parts
OEM parts
Approved replacement parts
Car care products
Lubricants
Cleaning products
Other suitable materials
The type of part or product used may depend on availability and the customer's requirements.
If a customer provides their own spare part or product, Express Car Care may install or use it subject to inspection.
We are not responsible for defects or problems caused by customer-supplied parts.
Any applicable workmanship charges will still apply.
Service time depends on the type of work and vehicle condition.
Some repairs may take longer than expected.
Delays may occur because of:
Additional repairs
Parts availability
Supplier delays
Vehicle problems
Heavy workload
Other circumstances beyond our control
Payment should be made after the service is completed unless otherwise agreed.
We may accept payment through available payment methods such as cash, UPI, card or other approved methods.
Customers should check the final bill before making payment.
Customers should collect their vehicle within the agreed time after service completion.
Additional parking or storage charges may apply if the vehicle is left at the premises for an extended period after completion of the service.
Customers should remove valuable and personal belongings from the vehicle before handing it over.
Express Car Care is not responsible for personal belongings left inside the vehicle, subject to applicable law.
We take reasonable care of vehicles while they are at our facility.
However, vehicles may have existing scratches, dents, mechanical problems or other conditions before service.
Customers should report any concern about the vehicle condition as soon as possible after collection.
Where a specific warranty is provided for a repair or part, the warranty period and conditions will be communicated to the customer.
Warranty coverage may depend on the part, service and manufacturer conditions.
Consumables and normal wear-and-tear items may not be covered.
Customers should inform us as early as possible if they want to cancel or change a service booking.
Cancellation charges may apply for certain bookings or specially arranged services.
Customers are responsible for:
Providing correct vehicle information.
Informing us about known vehicle problems.
Removing valuable belongings.
Providing correct contact details.
Following payment terms.
Collecting the vehicle after service.
The final result of cleaning, polishing, detailing or repair may depend on the vehicle's age, condition, previous damage and materials used.
Some stains, scratches, marks or damage may not be completely removable.
We will make reasonable efforts to provide the agreed service.
We try to keep the information on our website accurate.
However, prices, services, offers, products and service availability may change without prior notice.
Images shown on the website may be for illustration purposes.
Express Car Care will take reasonable care of vehicles during service.
To the extent permitted by applicable law, we are not responsible for losses caused by circumstances beyond our reasonable control.
Nothing in these terms limits any liability that cannot legally be excluded.
Express Car Care may update these Terms & Conditions when required.
The latest version will be published on our website.
These Terms & Conditions are governed by the applicable laws of India.
Any dispute will be subject to the applicable jurisdiction in Bangalore, Karnataka, unless otherwise required by law.
Express Car Care
HSR Layout, Bangalore, Karnataka, India
For service enquiries, bookings or questions regarding these Terms & Conditions, please contact us through the contact details provided on our website.
